Deliverability Manager Montreal, QC

After doubling the staff at our Montreal office with the addition of a sales and account management team, we’re seeking a Deliverability Manager to build on our in-house expertise as we expand. Are you interested in blazing new trails by forging relationships beyond the major ISPs worldwide? Telecommute from anywhere or come enjoy the great quality of life and culture that Montreal has to offer.

What you’ll do

• Build on the ISP relationships established since 2002 during our founder’s previous venture.
• Maintain feedback loop programs and white listing.
• Resolve email filtering and blocking issues.
• Monitor black lists and sender reputation.
• Augment delivery-related data analytics.
• Work with account managers to prevent, communicate and resolve deliverability issues.
• Keep abreast of industry best practices, trends and legal changes and share this knowledge with team members and resellers.
• Participate actively in the email marketing and anti-spam communities.
• Contribute to industry discussions online, such as ReputationWiki.org and the Email Marketer’s Club.
• Collaborate with in-house and third-party developers to hook various deliverability services into the CakeMail API.
• Aid resellers in adopting best practices for content, creative, timing, data and trust-building.
• Propose inventive ways to improve deliverability.
• Have fun doing what you do!

Essential ingredients

• Experience in ISP relations (2 - 5 years preferred).
• Familiarity with delivery policies and procedures at major ISPs.
• Technical knowledge of email delivery, filtering and authentication.
• Familiarity with privacy and anti-spam policies and laws.
• Strong problem-solving skills.
• Attention to detail and organization.
• Effective interpersonal communication skills.

Icing on the cake:

• Excellent written English, and a strong interest in blogging.
• Knowledge of other languages.
• Experience with Linux and DNS administration.
• Enthusiasm for open source and the collaborative Web.

Compensation:

• Competitive salary.
• Generous options package.
• Possibility of working remotely from anywhere in the world.
• Cupcakes and cool T-shirts!